KeyBank allows customers to access and manage their bank account at any time and wherever they are.
With KeyBank users can make money transfer or payments with just a phone call.
An interactive voice responder walks you through the self-service functions but also allow to talk to an operator if needed.
The highest security policies are implemented for PIN code handling and operations logging.
Banks can cut costs by providing self-service capabilities and with a more efficient call center management, while increasing customer's satisfaction.